FAQs

MOST COMMON QUESTIONS

QUESTIONS AND ANSWERS

Our Frequently Asked Questions About Hot Tubs

At Nordic Factory Store, we are committed to helping our customers unwind, relax and enjoy in style. If you have questions about hot tubs, explore our frequently asked questions below!
Maintaining clean water involves regular testing to balance pH, alkalinity and sanitizer levels. Use chlorine, bromine or a saltwater system to keep the water sanitized. Shock the water weekly to eliminate impurities, and add water care products as needed. A consistent maintenance routine ensures crystal-clear water and a safe soaking environment.
Yes, hot tubs are designed for year-round use! In colder climates, they provide cozy warmth during winter, and in summer, you can lower the water temperature for a refreshing soak. Just ensure your hot tub is properly insulated and winterized if you live in an area with freezing temperatures.
Installation timelines vary depending on site preparation and electrical setup. Once the site is ready, the hot tub can typically be delivered and installed in one day. Our team will coordinate the delivery, electrical connection, and initial fill to ensure everything runs smoothly.
Hot tubs are safe for children when supervised. Keep the water temperature below 100°F for young children and limit soak times to 10–15 minutes. Your hot tub is not safe for pets. Always use a secure cover to prevent accidental entry by children, pets or wildlife when the hot tub is not in use. For additional safety, consider installing a lockable cover or gate.
Start by considering how you plan to use your hot tub. If you’re looking for relaxation, choose a model with hydrotherapy jets and a lounge seat. For family fun or entertaining, opt for a larger hot tub with more seating. Also, consider your budget, available space and desired features like LED lighting or Bluetooth speakers. Visit our showroom to explore different models and get personalized recommendations.
Hot tubs can be installed indoors or outdoors, as long as the surface is level and can support the weight of the filled tub. Outdoor installations often require a concrete pad, deck or patio. Ensure there’s easy access to power, proper drainage and enough clearance for maintenance. Our team can help with site inspections and installation planning.
The cost of owning a hot tub includes the initial purchase price, monthly energy bills, water maintenance products, and occasional repairs. Energy-efficient models can cost as little as $20–$50 per month to run, depending on usage and your local utility rates. Regular maintenance ensures your hot tub stays in great condition, reducing long-term costs.
The cost of owning a hot tub includes the initial purchase price, monthly energy bills, water maintenance products, and occasional repairs. Energy-efficient models can cost as little as $20–$50 per month to run, depending on usage and your local utility rates. Regular maintenance ensures your hot tub stays in great condition, reducing long-term costs.