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Contact Nordic Factory Store Today

Get in touch with our Grand Rapids showroom for more information.

Showroom Hours

Mon - Fri : 8:30 am to 5 pm
Sat - Sun: Closed

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Contact our team of experts at Nordic Factory Store today.

ABOUT US

More About Nordic Factory Store

At Nordic Factory Store, our mission is to bring the luxury and therapeutic benefits of hot tubs into the homes of our customers, creating a pathway to improved health, relaxation and well-being. With years of experience, we can help you create the peaceful sanctuary that you deserve.

We’re proud to specialize exclusively in high-quality hot tubs, offering our customers the ultimate in both relaxation and hydrotherapy. For more information or help getting started, contact our team of experts in Grand Rapids today!

OUR REVIEWS

Trusted by Happy Homeowners

27 Years with Nordic—Top Quality

We have sold Nordic hot tubs for 27 years. They are one of the best “made to last” units on the market. Support is second to none from the awesome truck drivers, representatives (ours is Chantal she’s the best), Rusty, Kim, etc.. in house, and all the way to the top are all great. 5 stars all day. Turn your day ahhhround!

5/5

Jeff W

Great Team

Great crew here! They were able to get me in docked and loaded quickly. Also able to answer all my questions about how hot tubs are made. Got to see some hot tubs being assembled and tested. It was a great experience and I actually learned some stuff to give me a better understanding of the mechanics and structure to help me make a future purchase. My wife and I have not made up our minds whether we want a hot tub or swim spa.

5/5

Jack Loftus

I highly recommend

I’ve had my Nordic hot tub for 14 years with very little problems. I live in Northeast Ohio and Nordic may not be the fanciest but it’s the best Before Nordic hot tub I had one made in Florida that I always had the technician out to fix. Sure it was pretty it looked marbleized but not as practical as a Nordic

5/5

Timothy Prinz

Helpful Staff

The last time i was there I’m a technician my customer needed to replace their old hot tub so they were extremely helpful i took customer to factory store n they bought one with awesome set of jets its used daily

5/5

Eric Simmons

Very Impressed!

Friendly people, helpful, fun and they make great hot tubs. Had one for 18 years and just upgraded to a new slightly bigger model that they make. Thanks Nordic!

5/5

Jon Lanning

Expert Service

Rusty was very knowledgeable about the product differences and communicated efficiently. We are happy with the great service!

5/5

Melissa

Nordic is #1—No Comparison!

LOVED IT. #1 IN MY TOP 5 NOTHING ELSE NEEDS TO BE SAID!!

5/5

Gerald

OUR SERVICE DEPARTMENT

Request Hot Tub Service Today

Are you looking for hot tub service, maintenance or repair in Grand Rapids? Our service department can help with your every need. Speak with one of our certified and knowledgeable service technicians to get started!